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J  .  A  . M  . I

Journal of Applied Management and Investments

 RUS    UKR

 

ISSN 2225-3467

 

 

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Current Issues & Archive

 Volume 5 Issue 4 2016                                  Abstracts

 

 

 

 

 

 

  Factors Influencing the Individual Investor Decision Making Behavior in India    

A. Agarwal, A. Verma, R. K. Agarwal         

The paper is devoted to the subject of behavioral finance, it overviews main theoretical foundations as well as touches the practical issues of causes or biases of behavioral finance. The article concludes with the main strategies for different types of investors how to overcome those biases.

Keywords: behavioral finance, bias, investor, financial markets, information

  

 Impact of Globalization on Job-Abolition and Job-Creation in Recent Times: A Brief Research Overview      

I. Bose, R. K. Mudgal

The positive and negative stories on effects of globalization on working class in both developed and developing countries are available in plenty in the research field. But, the most of this literature has the limitation of failure to deliver a comprehensive and unbiased picture on the issue. Most of the available papers could not overcome biasness of being ideologically influenced with parochial motives. Therefore, the present paper attempts to describe effect of globalization on universal job scenario (both in terms of job-abolition and job-creation) and the impact on employment situation from a relatively neutral perspective, by reviewing academic literature and available survey reports and findings.

Keywords: globalization, job scenario, employment, review, survey reports

 

 Comparison of Diffusion in Telecommunications in the BRICS Economies  

M. Dash, A. Tripathy, D. Shobha, G. Ramesh, A. Verma, K. Sriharsha

This study examines and compares the growth of telecommunications in the BRICS economies using the Bass model for diffusion of innovations. The study proposes an extension of the Bass model, incorporating repeat purchase, network effects, and customer attrition. The results of the study indicate that the diffusion of telecommunications in the BRICS markets is predominantly due to pure imitation, repeat purchase, and network effects. The Chinese market is exceptional, in that it is affected by innovation, imitation, and network effects, but with seemingly unlimited market potential. The model can be extended further to examine the role of other external factors on the diffusion of telecommunications.

Keywords: Bass model, diffusion of innovations, repeat purchase, network effects, customer attrition, pure imitation, market potential

 

   Managing Customer Complaints in Professional Services

M. Gnusowski

It is important for service providers to get feedback from their customers, particularly after an unfavorable service experience. The main aim of the paper is to conceptualize different aspects of customer complaint management in Professional Service Firms.  Furthermore, a case study of customer management in one of Polish law firms shows that taking customer’s complaints into account may contribute to business prosperity. Moreover, the study indicates directions for future research, basing on an analysis of the literature of management of professional services.

Keywords: service management, professional services, customer complaints

 

 The Challenges of Efficiency and Security of International Food Value Chains       

A. G. Goncharuk

The paper identifies the main challenges the regulators face while improving efficiency and security of the food value chains. Author found that efficiency and added value at various levels of international food value chain are different, hence it is advisable to analyse each chain level separately. Supported by the efficiency oriented perspective for security of international food value chains, author argues that it enables, on the one hand, to reduce the specific consumption of natural resources and, on the other hand, to decrease prices for finished food products, making them accessible to most part of society. The paper also contains the guidelines for scholars, regulators and food business, who wish to improve the efficiency and security of the food value chains and looking for appropriate way and tools.

Keywords: food value chain, efficiency, security, key factors, tools

 

 

 Managing Risks in Commercial Banks

U. Karagozlu

The paper discovers the nature and types of risks in the banking sector. Author found a variety of risks and their high importance for micro- and macroeconomic processes. The challenges of managing risks in commercial banks are defined. Author concluded that the risk management process requires not just minimizing risks, but optimizing them, i.e. selecting a level of risk at which the combination of risk and expected revenues from the sale of banking products and services would be the most rational.

Keywords: risk management, bank risks, commercial banks

 

 

 The Concept of Management of Investment Flows in Modern Globalization Processes and the Market Economy

D. A. Sharapatyuk

The concept and technology of management of investment flows in the current globalization processes and a market economy is based on the developed, tested and patented by the author system of national economic benefit and effectiveness indicators (macroeconomic, environmental, resource, and social) of specific investments, depending on the location and the sphere of their implementation. The author considers the management system of investment flows as an effective means of equalizing disproportion in economic, environmental and social development of regions and countries. The changes in the structure of the complex analysis of the investment project given in the report imply implementation of the author’s ideas.

Keywords: globalization processes, investments, management, national economy, market economy, complex analysis, values, benefits

 

 

 An Exploratory Study of Interest Rate Liberalization in Commercial Banks in China

Y. Wang

China has been through the process of interest rate liberalization for more than a decade. Now China has removed the interest ceiling of deposit rates and entered the final stage of interest rate liberalization. Bank as a key component of financial institutions faces challenges as well as opportunities through the process. This article discusses about the impact of interest rate liberalization on commercial banks in China and corresponding suggestions to improve banks’ performance, involving aspects such as business structure and market share of banks. The article first introduces the related theorem of interest rate liberalization and the process in China, then focuses on its effect on commercial banks in China by collecting and analyzing the data to test the hypothesis. Also based on the statistical analysis, suggestions about the strategy for commercial banks are proposed.

Keywords: interest rate liberalization, financial reform, development, commercial banks

 

 

 An Exploratory Study of Enterprise Risk Management in Northern Europe

S. Wu, X. Zheng

Northern Europe is one of the richest regions in the world. These countries produce many famous top 500 enterprises and business culture in Nordic countries is highly regarded worldwide, which features flat hierarchy, equity, honesty and uprightness. Nordic companies also have outstanding risk management capability because they recovered from financial crisis quickly after adjusting strategies. As a result, business models of these Nordic companies become preferred models being studied by scholars. This paper aims to analyze advanced risk management culture and risk management skills in Nordic countries. The paper will first discuss definitions of risk management. Then Nordic management style and risk management models will be presented and discussed. Furthermore, Nordic enterprises risk management case studies are carefully conducted. Finally, conclusion and suggestions are made at the end of the paper.

Keywords: Nordic company, risk management, risk culture

 

 

 

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