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Current
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Volume 10 Issue 2 2021 Abstracts
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 Competitive
Analysis of Indian Telecommunications Service Providers using the
Analytic Hierarchy Process
M. Dash
This
study analyses the competitive position of Indian telecommunications
service providers. The primary contribution of the study is in using
multi-criteria Analytic Hierarchy Process (AHP)
for competitive analysis. The criteria employed in the study to
compare telecommunications service providers include tariff plans,
network coverage, customer service, and data speed. The study
considers ten of the major players in the industry for the analysis.
The results of the study suggest that the greatest competitive edge
is provided by network capabilities, reflecting the rapid
spread of smartphones and the growing usage of data. The market is
also quite price sensitive, as observed in the literature. These are
the twin strategies that players employ in the market. Further, the results of the study
suggest that the most preferred operator is Bharti Airtel, followed
by Vodafone Essar, Tata Communications, Reliance Communications, and
Idea Cellular. The results also show considerable competition amongst
the players. There is scope to understand the results better by
relating the evolution of the industry with strategies adopted by the
major players.
Keywords: Analytic
Hierarchy Process (AHP), competitive
analysis, Indian telecommunications industry, tariff plans, network coverage, customer
service, data speed
JEL Codes:
L96, C31, C44
Citation: Dash, M. (2021), “Competitive Analysis of Indian
Telecommunications Service Providers using the Analytic Hierarchy
Process”,
Journal of Applied Management
and Investments, Vol. 10 No. 2, pp. 43-52.
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An
Exploration in SWOT Function and Formulation of SWOT Index (SWOTIN): A Cross-Country Empirical Study (2006 –
2015)
D. Roy
The origin of the term
“SWOT”, which is the acronym for Internal Strengths (S), Internal
Weaknesses (W), External Opportunities (O), and External Threats (T)
for an organization, is unknown. However, it has gained an enormous
popularity to establish itself as a key tool for addressing complex
strategic situations by reducing the quantity of information to
improve decision-making. Despite its rising popularity among
management scholars and practitioners, the SWOT is considered as one
of the ‘management fashion’ theories which is based on a hypothesized
model and lacks a strong fundamental framework. This paper has two
main purposes. The first one is to formulate a SWOT function by using
the maxi-maxi (strengths and opportunities) and mini-mini (weaknesses
and threats) combinations and substituting them by suitable proxy
variables respectively. The second is followed by formulation of SWOT
Index (SWOTIN) in a macroeconomic
perspective for supplementing the existing model with a robust
foundation for some concrete findings. In order to serve these
purposes, time series studies are conducted for a period of 10 years
(2006-2015) consisting of 7 sample countries.
Keywords: SWOT function, SWOT index, Global
competitiveness index, Fragile states index, Job quality index, Gini
coefficient, Opportunity multiplier
JEL Codes: C10, C43, C65, M10
Citation: Roy, D. (2021), “An Exploration in SWOT
Function and Formulation of SWOT Index (SWOTIN):
A Cross-Country Empirical Study (2006 – 2015)”, Journal of Applied Management and Investments, Vol. 10
No. 2, pp. 53-66.
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Work ethics
and industrial relations in higher education institutions
P. Zvavahera, F. Chigora,
S. Kembo
This study seeks to find evidence to support how work ethics
can have an important role in forming positive employment
relationships and ultimately on productivity in higher education
institutions. The study used a case study approach by utilising focus
group discussions and in-depth interviews with academic staff, the University
executive and the Head of Human Resources in a multi-cultural
university operating in Zimbabwe. To address the objective of the
study, a conceptual framework was developed. The research noted that
lack of transparency by the executive, imperfect pay policy, failure
to recognise exceptional performance and lack of trust between
academic staff and the executive were affecting industrial relations
and productivity. In view of these findings, it is then recommended
that the executive addresses the issues raised and indoctrinate
positive work ethics that resonate well with best human resources
practices in order to improve workplace relationships and
productivity. The study provides a new perspective on how positive
work ethics can have an important role in forming positive industrial
relations and on productivity.
Keywords: work ethics, productivity,
industrial relations, higher education institutions, virtue theory
JEL Codes: M5, L5, H51
Citation: Zvavahera,
P., Chigora, F. and Kembo,
S. (2021), “Work ethics and industrial relations in higher education
institutions”,
Journal of Applied Management
and Investments, Vol. 10 No. 2, pp. 67-78.
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