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J  .  A  . M  . I

Journal of Applied Management and Investments

 RUS    UKR

 

ISSN 2225-3467

 

 

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Current Issues & Archive

 Volume 10 Issue 2 2021                                  Abstracts

 

 

 

 

 

 

 Competitive Analysis of Indian Telecommunications Service Providers using the Analytic Hierarchy Process

M. Dash       

This study analyses the competitive position of Indian telecommunications service providers. The primary contribution of the study is in using multi-criteria Analytic Hierarchy Process (AHP) for competitive analysis. The criteria employed in the study to compare telecommunications service providers include tariff plans, network coverage, customer service, and data speed. The study considers ten of the major players in the industry for the analysis. The results of the study suggest that the greatest competitive edge is provided by network capabilities, reflecting the rapid spread of smartphones and the growing usage of data. The market is also quite price sensitive, as observed in the literature. These are the twin strategies that players employ in the market. Further, the results of the study suggest that the most preferred operator is Bharti Airtel, followed by Vodafone Essar, Tata Communications, Reliance Communications, and Idea Cellular. The results also show considerable competition amongst the players. There is scope to understand the results better by relating the evolution of the industry with strategies adopted by the major players.

Keywords: Analytic Hierarchy Process (AHP), competitive analysis, Indian telecommunications industry, tariff plans, network coverage, customer service, data speed

JEL Codes: L96, C31, C44

Citation: Dash, M. (2021), “Competitive Analysis of Indian Telecommunications Service Providers using the Analytic Hierarchy Process”, Journal of Applied Management and Investments, Vol. 10 No. 2, pp. 43-52.

  

 An Exploration in SWOT Function and Formulation of SWOT Index (SWOTIN): A Cross-Country Empirical Study (2006 – 2015)       

D. Roy

The origin of the term “SWOT”, which is the acronym for Internal Strengths (S), Internal Weaknesses (W), External Opportunities (O), and External Threats (T) for an organization, is unknown. However, it has gained an enormous popularity to establish itself as a key tool for addressing complex strategic situations by reducing the quantity of information to improve decision-making. Despite its rising popularity among management scholars and practitioners, the SWOT is considered as one of the ‘management fashion’ theories which is based on a hypothesized model and lacks a strong fundamental framework. This paper has two main purposes. The first one is to formulate a SWOT function by using the maxi-maxi (strengths and opportunities) and mini-mini (weaknesses and threats) combinations and substituting them by suitable proxy variables respectively. The second is followed by formulation of SWOT Index (SWOTIN) in a macroeconomic perspective for supplementing the existing model with a robust foundation for some concrete findings. In order to serve these purposes, time series studies are conducted for a period of 10 years (2006-2015) consisting of 7 sample countries.

Keywords:  SWOT function, SWOT index, Global competitiveness index, Fragile states index, Job quality index, Gini coefficient, Opportunity multiplier

JEL Codes:   C10, C43, C65, M10

Citation:    Roy, D. (2021), “An Exploration in SWOT Function and Formulation of SWOT Index (SWOTIN): A Cross-Country Empirical Study (2006 – 2015)”, Journal of Applied Management and Investments, Vol. 10 No. 2, pp. 53-66.

 

    Work ethics and industrial relations in higher education institutions

P. Zvavahera, F. Chigora, S. Kembo

This study seeks to find evidence to support how work ethics can have an important role in forming positive employment relationships and ultimately on productivity in higher education institutions. The study used a case study approach by utilising focus group discussions and in-depth interviews with academic staff, the University executive and the Head of Human Resources in a multi-cultural university operating in Zimbabwe. To address the objective of the study, a conceptual framework was developed. The research noted that lack of transparency by the executive, imperfect pay policy, failure to recognise exceptional performance and lack of trust between academic staff and the executive were affecting industrial relations and productivity. In view of these findings, it is then recommended that the executive addresses the issues raised and indoctrinate positive work ethics that resonate well with best human resources practices in order to improve workplace relationships and productivity. The study provides a new perspective on how positive work ethics can have an important role in forming positive industrial relations and on productivity.

Keywords:  work ethics, productivity, industrial relations, higher education institutions, virtue theory

JEL Codes:    M5, L5, H51

Citation:  Zvavahera, P., Chigora, F. and  Kembo, S. (2021), “Work ethics and industrial relations in higher education institutions”, Journal of Applied Management and Investments, Vol. 10 No. 2, pp. 67-78.

 

 

 

 

 

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